At LovelyKitchen, we strive to provide our customers with the best possible experience. If for any reason, you are not satisfied with your order, we offer a hassle-free returns and exchange policy.
Returns:
If you receive an order that is incorrect, damaged, or of poor quality, you can return it to us within 60 minutes of delivery. To initiate a return, please contact our customer service team via phone or email. Our team will guide you through the return process and arrange for the pickup of the order.
Exchanges:
If you would like to exchange an item that you have received, please contact our customer service team within 60 minutes of delivery. Our team will guide you through the exchange process and arrange for the pickup of the original order. Once we receive the original order, we will process the exchange and deliver the new item to you as soon as possible.
Please note that we do not offer returns or exchanges for items that have been consumed or used in any way. Additionally, we do not offer refunds, but we will provide you with a credit for the value of the returned item that you can use towards your next order.
We take our customer satisfaction seriously, and we are committed to resolving any issues that you may have. If you have any questions or concerns regarding our returns and exchange policy, please do not hesitate to contact us